Shipping policy

Shipping Policy

• All orders are considered fulfilled and responsibility transfers once the merchandise is picked up by the customer from our location or released to the freight carrier or freight forwarder arranged on our side.

• We are not responsible for loss, damage, or delays that occur after the merchandise leaves our facility.

• Customers are responsible for inspecting all items at pickup or upon delivery and noting any visible damage with the carrier at the time of receipt. Any shipping claims must be filed directly with the carrier.

Carrier & Shipping Accounts

• For liability and insurance purposes, we do not ship using customer-provided carrier accounts.

• All shipments are arranged exclusively through our approved carriers and shipping accounts.

• Shipping charges will be invoiced accordingly.