Refund policy
Please check all merchandise before leaving NTD or upon delivery to your location. We are only responsible to point of delivery/USA Forwarder
- No Refunds. Exchanges and/or Store Credit only within 3 days of receipt with all original packaging and condition. No exceptions.
- Custom/Pre or hold orders require a 50% non-refundable deposit. No exchanges or returns.
- All returns/exchanges are subject to a 20% re-stocking fee.
- All prices are subject to change without notice.
- Any goods that are not picked up within 30 days of deposit payment will be become the property of New Tech Display. Any and all deposits will be forfeited and/or storage charges will apply.
Custom Display Terms & Conditions
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50% non-refundable deposit required to start production.
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Remaining balance due upon completion and before pickup or delivery.
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Orders must be picked up or delivered within 14 days of completion.
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After 14 days, storage fee of $100per week applies.
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Late payment on unpaid balances after 30 days: 1.5% per month.
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Custom orders cannot be canceled once production has begun.
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Orders unpaid or unclaimed after 60 days may be considered abandoned and resold without refund.
